429 – The Wrong AI Is Costing Your Clinic $100k Per Practitioner

Jul 22, 2026

Artificial Intelligence has quickly become one of the hottest topics in healthcare, but most conversations focus on one thing: saving practitioners time.

In this sponsored episode of Podiatry Legends, I speak with physiotherapist, clinic owner and PREVE founder Caelum Trott about why AI should be doing far more than simply writing clinical notes.

We explore how AI can help practitioners improve patient engagement, increase treatment compliance, reduce patient drop-off and ultimately deliver better clinical outcomes. Along the way, Caelum demonstrates how PREVE works and explains why he believes the future of AI in allied health is centred on supporting patients throughout their entire recovery journey, not just documenting what happened during the consultation.

Whether you’re already using AI in your clinic or you’re simply curious about where the technology is heading, this conversation offers valuable insights into how innovation can improve both patient care and clinic performance.

Key Takeaways

  • AI should improve patient care, not just reduce paperwork.
  • Better patient engagement leads to better treatment outcomes.
  • Patient retention is often a bigger opportunity than attracting more new patients.
  • Consistency across your clinical team improves both patient experience and business performance.
  • The future of AI in podiatry lies in supporting practitioners and patients together.

Why AI Needs to Do More Than Write Notes

Caelum explains why most AI scribes solve only one problem, reducing administration time, while leaving one of the biggest challenges in allied health untouched: helping patients complete their treatment plans.

The Hidden Cost of Patient Drop-Off

Many clinics focus heavily on attracting new patients but pay less attention to retaining the patients they already have. We discuss why unfinished treatment plans affect both patient outcomes and business performance, and why improving patient retention should be a priority for every clinic owner.

Creating a Better Patient Experience

PREVE automatically creates personalised treatment plans, exercise programs, patient education, and follow-up information, which patients receive immediately after their consultation. Rather than relying on handwritten notes or forgotten instructions, patients have everything they need in one easy-to-access place.

Helping Practitioners Save Time

By automating clinical notes, referral letters, treatment plans and patient communication, practitioners can reclaim valuable hours every week while maintaining a consistently high standard of care.

Supporting New Graduates and Experienced Clinicians

We also discuss how AI can assist practitioners by prompting follow-up questions, remembering important clinical details, and even recalling personal information that strengthens patient relationships.

Looking Ahead

Caelum shares what the future holds for PREVE, including smarter patient engagement, automated follow-up, imaging referrals and AI-powered tools designed to keep patients on track throughout their recovery.

To Learn More

To learn more about PREVE or arrange a demonstration, visit: PREVE: https://preve.co

Technology should never replace the relationship between practitioner and patient, but when used well, it can strengthen it.

This conversation with Caelum Trott highlights how Artificial Intelligence is evolving beyond simple documentation to become a practical tool that supports better communication, greater patient accountability and improved clinical outcomes.

If AI is something you’ve been curious about, this episode is for you, and PREVE is worth your time to investigate.