Recent Episodes

Are you aware that your assumptions, beliefs and personal biases towards metrics, numbers, KPIs and other data may damage your treatment outcomes with certain patients?  My guest, Joel Lindner from Studio Podiatry in Brisbane, believes numbers are fundamental in...

In last week's episode, Dr Rob Hermann shared a personal story about being diagnosed with a Leiomyosarcoma in his lower leg. I could have kept it in Ep 285 - Current State of Podiatric Surgery in Australia; however, it was a significant event in his life, and I didn't...

Dr Rob Hermann explains some significant developments happening in Australia regarding Podiatric Surgery, which will benefit the whole profession.  Please view and share this video to support the request by the Australasian College of Podiatric Surgeons (ACPS) request...

If you want to have a prosperous podiatry career, you need to limit the amount of time you spend with negative people, and this episode highlights why this is of the utmost importance.  The five people you associate with the most will have a lasting effect on you. ...

If you want to perfect the art of customer service, then Disney Institute's book, BE OUR GUEST, is exactly what you need to read. Nothing at Disney happens accidentally, and guests' happiness is their priority. Everyone in health care can learn from this fantastic...

I want to share a story from my childhood and how my mum's Cherry Ripe chocolate taught me a great lesson about systems and why small system changes can have devastating long-term effects on your podiatry business if you don't keep an eye on them. When I was a kid, my...

Andrea Gledhill is a UK Podiatric Surgeon, and at the age of 18, she knew that becoming a Podiatric surgeon was always going to be her career path. In this episode, we discuss her career development from graduation, having two children, commencing her MSc in Theory of...

Today I want to talk about cash and cash flow. It doesn't matter how much money you make; what's important is how much you keep after paying all your monthly expenses. Many podiatry businesses struggle in their first few years because they've entered their business...

Before you purchase a podiatry business, the revenue and profits of the business are essential; however, they are not as important as understanding the dynamics of the neighbourhood, traffic patterns, and the psychology of the patients in that area, and this is why...

After every podiatry visit, you need to know that your patients will be headed to one of five places; straight home, back to work, catching up with friends, seeing another health professional, or heading to their lawyer's office, and when they do, how will they...

Why is post-conference time blocking such an important topic? Two weeks ago, I was at our national conference in Brisbane, and after the conference, quite a large number of podiatrists posted how good the event was on social media, but it got me thinking; I wonder how...